Where Is The Windows Mail App Folder

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Greg Carmack - Windows MVP 2010-2020

Hi Lilly. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator. If you will work with me I will be here to help until the issue is resolved.

Windows 10 Mail does not store mail at all. It's merely a sync service like on your phone which mirrors the mail in Mail Accounts' folders online which is where your mail actually lives.

As to incorrect Answers in MS Community, these are from volunteers and not Microsoft. If you want to complain to Microsoft use the Feedback Hub app in Start Menu where developers are tasked to process consumer feedback. But Microsoft will not even see it here because this is a tech forums where we are mostly volunteers trying to help solve your problems.

I am confident of my answer because I've been answering this question for years, have been answering questions in forums for ten years, during which I've been awarded the highest award in the tech field for all ten years. So you can trust me.

I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I resolved your problem, I will keep working with you until it's resolved.

_________________

Windows MVP 2010-20

Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor.

I do not quit for those who are polite and cooperative.

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Hi Greg,

Thanks for your remarks.

I am at a loss. I do not understand what you meant.ç

If you have a correct reply to my question, could you please give it to me? or could you please tell me where I can find the answer, as to where are the emails that I can see in the Windows mail app, related to my POP3 account stored in my laptop?

This being a POP3 account, they are no longer in the server.

Thanks in advance for your help!!

Lilliana

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Greg Carmack - Windows MVP 2010-2020

Lilly -.

Windows 10 Mail is only a sync service for existing mail accounts both online and in your office mail if you have it. it does not store any mail. The folders which it syncs are from the online or office mail account only.

So go to the online or office source mail account, sign in to see your stored mail in folders if it provides that service.

If you are not sure how to find this, who is your mail provider exactly? Where have you stored this mail previously? How do you sign in to the mail account you originally set up with this provider?

There is Mail sometimes stored by Windows 10 Mail app as shown here, but to my knowledge it is not removed from your Mail provider's Server: https://www.lifewire.com/identify-windows-mail-live-mail-or-outlook-express-store-folder-1172628

_________________

Windows MVP 2010-20

Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor.

I do not quit for those who are polite and cooperative.

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Hi Greg,

Allow me to say that your argument is valid for IMAP accounts configured in Windows Mail.

If, like in my case now, the mail account is a POP3 account, the mail is read from the mail server coopied to Windows Mail (to a location I have not found) and then it is erased from the server, therefore, it is not located there anymore.

I am moving to a new computer and the last thing I need to move is the emails that I have received and sent from Windows Mail, thru this POP3 account.

I hope this clarifies more my predicament.

Thanks in advance for your help.

Lilliana

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Greg,

Carifying my previous response.

I used the web interface to check if there were any emails stored in the mail server, but unfortunately all received mail has been deleted and all sent email is not stored there either.

Cheers

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Greg Carmack - Windows MVP 2010-2020

Lilly-

I spoke with a Mail MVP and sure enough there are cases where Mail is stored in Windows 10 as discussed here: https://www.lifewire.com/identify-windows-mail-...

However he doesn't believe it's removed from your Server, only cached there.

I hope this helps.

_________________

Windows MVP 2010-20

Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor.

I do not quit for those who are polite and cooperative.

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Greg,

The Windows 10 Mail Version 16005.12527.20258.0 that I have does not have a Tools > Options tab neither Advanced > Maintenance where a Store folder can be found.

Also, it says that when a POP3 account is configured, the emails are stored as *.eml files but, this is not the case with this versión. I have searched the complete hard disk for *.eml files and there are none.

The sstandard location C:\Users\<username>\AppData\Local\Packages\ \LocalState\Indexed\LiveComm .

is not available and neither C:\Users\userrname\AppData\Local\Microsoft\Windows Mail

Any other suggestion as to how to find my emails?

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Greg Carmack - Windows MVP 2010-2020

Hi Lilly -

It took some more digging but Carbonite knows:
https://support.carbonite.com/articles/Backing-...

_________________

Windows MVP 2010-20

Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor.

I do not quit for those who are polite and cooperative.

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Hi Greg,

Thanks a lot. We are now walking in the right direction.

The file address mentioned by carbonite in their articleC:\Users\ [User Name] \AppData\Local\Comms\Unistore\data

The files in that directory are *.dat files not *.eml files.

Can these *.dat files be imported into Outlook? If yes, could you tell me how?

T hanks again!!

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